The Ritz-Carlton Jakarta, Mega Kuningan

A Memorable Weekend at The Ritz-Carlton Mega Kuningan Jakarta – 24–25 May 2025 From the moment I stepped into The Ritz-Carlton Mega Kuningan, I was reminded why this property continues to set the gold standard for luxury hospitality in Jakarta. Front Desk Excellence – Sara Zefanya & Team A heartfelt thank you to Sara Zefanya (and the entire front desk team). Their warm welcome, attention to details (I always choose non smoking room), and genuine hospitality made me feel like a valued guest from the start. What stood out most was how they remembered my name and consistently offered thoughtful, proactive solutions to any request or concern. It’s rare to find a team so in sync and committed to guest satisfaction. Club Lounge Experience – Christian The Club Floor was another highlight, thanks to Christian, whose service was nothing short of outstanding. He not only ensured every detail of my visit was perfect but also introduced me to a unique touch of local culture—traditional Jamu drinks served exclusively within the Club Lounge. This thoughtful gesture added a layer of authenticity and exclusivity that I truly appreciated. Musical Ambience – The Pianist In the afternoon the atmosphere was elevated by the soulful tunes of the hotel’s pianist— I spent time talking with an older pianist (I noticed Ritz CArlton Mega Kuningan has two pianist, the younger guy and the older one) this older guy was wearing a Parisian-style beret. Though I didn’t catch his name, our conversation about his international assignments with Ritz-Carlton properties was fascinating. It’s inspiring to see how the brand nurtures talent and facilitates global exchanges, enriching both staff and guest experiences. Overall Impression This stay was a perfect blend of elegance, cultural richness, and heartfelt service. The people truly made the difference, and I left with a deep appreciation for the Ritz-Carlton’s commitment to excellence.

The staff were friendly and welcoming from start to finish. Our room was clean and spacious. The bed was big and comfy. The bathroom was big and clean. The shower pressure was fantastic. The breakfast buffet had a nice variety of foods.

Everything was fantastic. Everyone I met in this hotel went above and beyond to make us happy. I can't compare this experience to any other including other JWs. These people are lovely and you will not regret staying here. Asia restaurant is a must and they serve the best breakfast and an amazing dinner buffet.

All of the thing in Ritz Carlton Mega Kuningan Jakarta were super amazing and awesome. All the staffs were super duper awesome and kind also warm heart. They really did a great job. I will never forget to stay there with amazing view and the room was super comfortable.

Everything was great;